snapchat Millions of people around the world found themselves unable to access Snapchat this week as the app suffered widespread login failures and frequent crashes. The disruptions appear to be global in scope, with user reports streaming in from countries including the U.S., the U.K., India and Pakistan.
Reports indicate that a significant portion of affected users were unable to log in at all — some accounts showed as logged out, while others encountered error messages when attempting to sign-in. One outage tracker logged that up to 57 % of users in Pakistan alone were logged out of the app.In addition, many users said the app was crashing or freezing, sending snaps, uploads and messaging failing entirely. According to another status map, “app crashing” accounted for about 28 % of problem reports and “messaging” for about 36 %.
The root cause remains unconfirmed. Some experts suspect the issue may stem from infrastructure or server-side problems rather than user devices, because the volume and geographical spread of the reports exceed typical localized outages.
While users waited for resolution, many took to social media to ask: “Is Snapchat down for everyone else?” The app’s help site suggests basic troubleshooting — updating the app, restarting device, switching network — but in this event, the issue appears to be on the provider side.
Snap Inc. (the company behind Snapchat) has not yet publicly issued a detailed explanation of the outage. Users are advised to monitor official status updates and, in the meantime, use alternate communication means if Snapchat is mission-critical for them.
