wabetainfo whatsapp WhatsApp has introduced a new update that makes customer management easier for businesses using the app. The latest feature allows business accounts to identify chats that require manual responses, helping teams respond faster and more efficiently to customers.
With this update, WhatsApp Business users can now easily distinguish between automated messages and those needing a personal touch. This feature ensures that important customer queries don’t go unanswered and that businesses can prioritize conversations that need human attention.
The improvement is part of WhatsApp’s ongoing effort to enhance its business messaging ecosystem, which already includes tools like quick replies, automated greetings, and catalog integration.
By streamlining communication, this update empowers small and large enterprises to deliver better customer service, maintain engagement, and build stronger relationships through the platform.
