Red River Bancshares has issued a public alert cautioning its customers about an escalation in phone-based fraudulent schemes, as instances of bank fraud rise nationwide.
According to the company, scammers are increasingly adopting a calm, authoritative approach in calls—posing as bank officials to coax customers into handing over sensitive information such as account numbers, PINs, or one-time security codes.
The bank emphasizes that legitimate banking institutions will never ask for personal or password details over the phone, especially unsolicited ones. Customers experiencing suspicious calls are urged to immediately hang up and reconnect with the bank using numbers printed on their official documents or the back of their debit/credit cards.
In its statement, Red River Bancshares committed to boosting its fraud-awareness programs and reinforcing internal security measures to protect customers.
