wabetainfo whatsapp WhatsApp has unveiled a new business-focused feature that helps companies identify which chats require manual responses. This means that when a customer sends a message that can’t be handled by automated replies, the system will flag it for a human agent to review.
This feature enhances the efficiency of WhatsApp Business by reducing the chances of missing customer queries or delays in response. Businesses can now categorize conversations, manage response times, and provide quicker resolutions.
The update aligns with WhatsApp’s vision to make business communication smoother, more personalized, and responsive. With more companies using the platform for customer service and e-commerce, this addition offers a significant boost to productivity and user experience.
